PrivacyNotice.

Artillium Real Estate Finance Limited, trading as Artillium Real Estate Finance, is an Appointed Representative of BrokerSync Ltd. BrokerSync is authorised and regulated by the Financial Conduct Authority (FCA No. 1031981). Registered address: Digital House, 62 Dovecot Street, Stockton-on-Tees, TS18 1LL. Registered in England & Wales, Company No. 16318056.

1. 01The Type of Personal Information We Collect
2. 02How We Get the Personal Information and Why We Have It
3. 03How We Store Your Personal Information
4. 04Your Data Protection Rights
5. 05How to Complain
6. 06Our Website and Cookies

01The Type of Personal Information We Collect

We currently collect and process the following information:

• Personal identifiers, contacts and characteristics (for example, name and contact details).
• Financial information (for the purpose of combating fraud and money laundering).
• Health and medical information (for the purpose of providing insurance advice).
• Property information (for the purpose of mortgage underwriting).
• Credit reference information.

See Our Website and Cookies for details of information collected by our website.

02How We Get the Personal Information and Why We Have It

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• Mortgage advice, assessment, qualification and underwriting.
• Insurance advice, assessment, qualification and underwriting.

This information is collected on a ‘contractual’ basis to assist us with providing you with a mortgage and protection advice service.

We also receive personal information indirectly, from the following sources and scenarios:

• Lenders will provide us with the necessary information to assist in providing advice, establishing a lending product or the ongoing servicing of our customers.
• Insurers will provide us with the necessary information to assist in providing advice, establishing an insurance product or the ongoing servicing of our customers.

We use the information that you have given us in order to provide you with mortgage and/or insurance advice.

We may share this information with:

• Lenders (the specific lenders approached will be disclosed to you during the advice process).
• Insurance companies (the specific insurers approached will be disclosed to you during the advice process).
• The Financial Conduct Authority (regulatory purposes).
• The Information Commissioner’s Office (law enforcement).
• The National Crime Agency (law enforcement).
• Other law enforcement bodies (law enforcement).
• Customer Relationship Management and Product Sourcing Systems (day-to-day processing of your data).

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

• We have a contractual obligation.
• We have a legal obligation.
• We have a legitimate interest.

03How We Store Your Personal Information

Your information is securely stored in electronic format using our customer relationship management system.

Additionally, we also make use of market-leading product sourcing technology.

We keep the above personal information for as long as is necessary to fulfil our regulatory and legal responsibilities. This means that we will retain your information for as long as you are legally able to file a complaint, or as long as we have a legal obligation to do so under Anti-Money Laundering legislation. We will then dispose of your information by permanently deleting it from our files.

04Your Data Protection Rights

Under data protection law, you have certain rights, including:

• Your right of access: you have the right to ask us for copies of your personal information.
• Your right to rectification: you have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
• Your right to erasure: you have the right to ask us to erase your personal information in certain circumstances.
• Your right to restriction of processing: you have the right to ask us to restrict the processing of your personal information in certain circumstances.
• Your right to object to processing: you have the right to object to the processing of your personal information in certain circumstances.
• Your right to data portability: you have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at dpo@brokersync.co.uk if you wish to make a request.

05How to Complain

You can complain to the Information Commissioner’s Office (ICO) if you are unhappy with how we have used your data.

06Our Website and Cookies

When you send an enquiry or download a guide through this website, we collect the details you enter: your name, email address, phone number, the topic of your enquiry, any message or figures you add and your contact and marketing preferences. We use these details to respond to your enquiry or send you the guide you asked for and, if you go on to become a client, to provide our advice service.

We will only send you market updates and news if you tick the optional box on the enquiry or guide download form. You can unsubscribe at any time by replying to any update or emailing enquiries@artilliumfinance.com.

This website does not use advertising or analytics cookies. Our fonts are provided by Google Fonts, which means your browser connects to Google’s servers and shares your IP address with Google when a page loads. If you choose to message us on WhatsApp, that conversation is also subject to WhatsApp’s own privacy policy.

If we introduce analytics or other non-essential cookies in future, we will update this section and ask for your consent first. See our cookie policy for more detail.